Delivery FAQs
Do you offer same-day or express delivery?
Do you offer same-day or express delivery?
Yes, we offer both in Dubai only:
- Same-Day Scheduled Delivery:
Available for Raw Range products if you place your order before 2 PM.
Orders placed after 2 PM will be delivered the next day. - Bullet (Express 2 Hours) Delivery:
For an added fee of 20 AED, you can opt for Bullet Delivery, our fastest delivery option.
This service prioritizes your order for delivery in less than 2 hours, subject to availability.
What are the delivery fees?
What are the delivery fees?
Dubai:
- Standard Delivery: AED 10
- Bullet Delivery (Express <2 hrs): AED 20 (available 10 AM – 5 PM in Dubai only on select bullet products.)
- Minimum Order for Delivery: AED 100
Other Emirates:
- Standard Delivery: AED 20
- Minimum Order for Delivery: AED 100
Store Pickup:
- Free, no minimum order required
Where do you deliver?
Where do you deliver?
We deliver UAE wide! We can accommodate same day deliveries in Dubai while in the other Emirates, you will have to wait one day for your meaty package of goodness to arrive.
How long will it take to receive my order?
How long will it take to receive my order?
Dubai:
- Raw Range:
Order before 2 PM → Same-day delivery
Order after 2 PM → Next-day delivery (you can choose your delivery time at checkout) - Cooked / Smoke House Range:
Delivered within 24 hours - Bullet Delivery (Express):
Delivered within 2 hours - Store Pickup: Ready same day or next, depending on order time (no delivery fee or minimum)
Other Emirates:
- Delivery slots depend on your location and are shown at checkout after selecting your Emirate
- All products are chilled and securely packaged, delivered via 3rd-party courier
- Cooked and raw items follow the same process
- Timing may vary, especially during holidays or peak seasons
Can I pick up my order in-store?
Can I pick up my order in-store?
Yes! Store pickup is free with no minimum order value.
What if I miss my delivery?
What if I miss my delivery?
Unfortunately, the weather here doesn’t really allow us to leave your package at the front door else you may come home to find the contents looking kinda gross! We will need to take it back to our meat gallery and contact you to arrange for another delivery time.
What if my order is late or there’s a problem?
What if my order is late or there’s a problem?
Please Contact Us immediately and our Carnistore Crew will investigate and resolve the issue as quickly as possible.