Delivery FAQs
Do you offer same-day delivery?
Do you offer same-day delivery?
Yes, we offer same-day Scheduled Delivery in Dubai only for Raw Range products if you place your order before 2 PM.
Orders placed after 2 PM will be delivered the next day.
What is the minimum order for delivery?
What is the minimum order for delivery?
The minimum order value for delivery is AED 100.
Store pickup: Free (no minimum order required)
What are the delivery fees?
What are the delivery fees?
- Free delivery on orders above AED 300
- Dubai: AED 20
- Other Emirates: AED 30
- Store pickup: Free (no minimum order required)
Where do you deliver?
Where do you deliver?
We deliver UAE wide! We can accommodate same day deliveries in Dubai while in the other Emirates, you will have to wait one day for your meaty package of goodness to arrive.
How long will it take to receive my order?
How long will it take to receive my order?
Dubai:
- Raw Range:
Order before 2 PM → Same-day delivery
Order after 2 PM → Next-day delivery (you can choose your delivery time at checkout) - Cooked / Smoke House Range:
Delivered within 24 hours - Store Pickup: Ready same day or next, depending on order time (no delivery fee or minimum)
Other Emirates:
- Delivery slots depend on your location and are shown at checkout after selecting your Emirate
- All products are chilled and securely packaged, delivered via 3rd-party courier
- Cooked and raw items follow the same process
- Timing may vary, especially during holidays or peak seasons
Can I pick up my order in-store?
Can I pick up my order in-store?
Yes! Store pickup is free with no minimum order value.
What if I miss my delivery?
What if I miss my delivery?
Unfortunately, the weather here doesn’t really allow us to leave your package at the front door else you may come home to find the contents looking kinda gross! We will need to take it back to our meat gallery and contact you to arrange for another delivery time.
What if my order is late or there’s a problem?
What if my order is late or there’s a problem?
Please Contact Us immediately and our Carnistore Crew will investigate and resolve the issue as quickly as possible.