Shipping & Delivery
The Short Version
Orders placed before 2 pm will be delivered the same day. Orders placed after 2 pm will be for next day delivery.
All Smoke House products will be delivered in 24 hours, our team will call you to verify delivery details and timings.
- Rest assured that our team will communicate with you to ensure a smooth and hassle free delivery.
Delivery timescales will vary depending on the type of product you have chosen.
Unless otherwise communicated on our Website, the following shall apply:
CarniStore Raw Range: Orders for any product from our Raw Range placed before 2pm will be delivered the same day.
Orders placed after 2pm will be delivered the next day and you have the option to determine what time you receive the Order from the dropdown menu at the Checkout page.
CarniStore Cooked or Smoke House Range: Orders for any product from our Cooked or Smoke House Range will be delivered within 24 hours.
Our Carnistore Crew will call you to verify delivery details and timings if different from the time selected for the delivery of any product from our Raw Range.
Please think carefully before you choose your delivery time slot as we will be unable to deliver your Order if nobody is able to physically take delivery of it.
Please also verify your delivery address carefully before submitting your Order. You will be responsible for any attempted re-delivery charges if we are unable to deliver for reasons beyond our control.
The applicable delivery charge will be added to your final bill at Checkout.
- In the event your Order fails to arrive when expected, please Contact Us. The Carnistore Crew will investigate immediately and aim to have your Order delivered as soon as possible.
- Once the Emirate is chosen, the exact schedule is loaded at checkout to allow choosing the available delivery days and slots.
- Ensure that you have selected the right Emirate before the cart page.
- All raw and cooked range are chilled, packaged and then sent through a 3rd party.